Refund policy
Return and Refund Policy
At 3DStitch, we are committed to providing our customers with high-quality 3D apparel models and ensuring their satisfaction. If you are not entirely satisfied with your purchase, we are here to help. Please review our Return and Refund Policy below.
Returns and Refunds
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Eligibility for Refund:
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Refund requests must be submitted within three (3) days of the purchase date.
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Refunds are only applicable for digital products that have not been downloaded or used.
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Once a product has been downloaded, it is considered used, and no refund will be issued.
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How to Request a Refund:
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To request a refund, please contact us at shabbir.dpd@gmail.com with the following details:
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Your order number
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Reason for the refund request
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Our team will review your request and respond within 48 hours.
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Refund Process:
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Approved refunds will be processed manually by our team.
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Refunds will be issued to the original payment method used for the purchase.
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Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.
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Non-Refundable Items:
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Customized or personalized products
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Products purchased on sale or with promotional discounts
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Important Notes:
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We reserve the right to deny refund requests that do not comply with this policy.
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In the case of technical issues with the purchased files, please contact our support team for assistance.
Contact Us
If you have any questions about this policy or need assistance, please reach out to us:
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Email: shabbir.dpd@gmail.com
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Phone: +91 9717616021
Thank you for choosing 3D Stitch. We value your trust and aim to provide an exceptional shopping experience.